Privacy policy

At Suez Diamonds, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely via third-party payment gateways)

Automatically Collected Information

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the website

  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order updates, confirmations, and customer support responses

  • Improve our website, products, and customer experience

  • Prevent fraud and unauthorized transactions

  • Comply with legal and regulatory requirements

We do not sell or rent your personal data to third parties.

Payment Security

All payments are processed through secure, PCI-compliant third-party payment gateways.
We do not store or have access to your complete payment or card details.

Sharing of Information

We may share your information only with:

  • Shipping and logistics partners for order delivery

  • Payment service providers for transaction processing

  • Legal authorities if required by law or regulation

All third parties are obligated to protect your information.

Cookies & Tracking Technologies

Our website uses cookies to:

  • Enhance browsing experience

  • Remember preferences

  • Analyze site traffic and performance

You may disable cookies through your browser settings; however, some features of the website may not function properly.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders

  • Provide customer support

  • Meet legal, tax, or regulatory requirements

Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction or updates to your information

  • Request deletion of your data (subject to legal obligations)

To exercise these rights, please contact us using the details below.

Children’s Privacy

Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Any updates will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: care.suezdiamonds@gmail.com
Phone: 7096011116

Address:
Suez Diamonds
37, 38 Dhamanwala Service Complex
Pandesara Plot No. 200, GIDC
Surat, Gujarat – 394221
India